Shipping & Returns
SHIPPING POLICY
We only deliver products within certain designated areas. If your specified delivery address does not fall within these areas we will not be able to deliver the applicable products ordered to you. Unless a delay in delivery is agreed between us in writing, you agree that delivery of all products ordered may commence immediately.
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If your specified delivery address is within our designated delivery areas, we will endeavour to deliver products within a reasonable time of your order. Delivery will usually occur on business days during our business hours and we will endeavour to arrange such delivery with you in advance. All such arranged times are estimates only and you should not rely on such times. We will not be liable for failing to deliver at the pre-arranged time.
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You agree to accept delivery and make payment for the ordered Products actually delivered to you, notwithstanding that we are unable for any reason to deliver to you all of the products ordered. We will notify you if we are unable to deliver any products ordered as soon as we become aware thereof and in such case, we will fully refund you the purchase price paid for such undelivered items within 30 days of such notice.
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Upon delivery of products, you or any person accepting delivery on your behalf will be required to sign a copy of the delivery note showing the items delivered, the delivery fees, VAT and the amount already paid and any amount still payable in respect of such products. We are entitled to assume that anyone other than yourself who receives delivery of the products at the specified delivery address is authorised to accept delivery on your behalf.
We are entitled to charge additional delivery fees for failed deliveries to the specified delivery address if nobody is present to accept delivery at a prearranged time.
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Return & Exchange Policy
Boutique Winery Late Bloomer (Pty) Ltd guarantees the quality of all products supplied, and your satisfaction is the foremost priority. If for any reason you are dissatisfied with your order and the quality of products, please contact us and return the items at your cost within fourteen (14) days of delivery of your order. If Boutique Winery Late Bloomer (Pty) Ltd finds that the items were faulty in any respect when delivered to you, we will refund you the price of the items as well as the cost of delivery and return of the items, within thirty (30) days of the receipt of the returned items. You will be deemed to have accepted the order should you not return the products within the fourteen (14) day period.